♡ ARE PACKAGES SHIPPED DISCREETLY? ♡
Yes! They're always in a gold mailer or a plain brown box
♡ SHIPPING INFO ♡
All orders are shipped from Fort Mill, South Carolina
Processing time for orders can take up to 3-5 days.
I ship USPS First Class, which takes 3-5 days for delivery in the US, and can take 2-12 weeks for international delivery.
International buyers are responsible for all VAT / customs charges owed when orders arrive I am not responsible for delays due to customs. If you refuse the order due to import taxes, the package is no longer my responsibility.
You will receive an email when your order ships with the a tracking number.
♡ CAN I CANCEL MY ORDER? ♡
You may cancel your order within 24 hours as long as it has not been shipped.
♡ MY ADDRESS IS MESSED UP, WHAT DO I DO? ♡
As long as your package has not shipped you can send me an email and will be able to change the address. Please check your address when checking out. If your order gets returned, you will have to pay shipping again to have it resent. Failure to pay these charges will result in us not reshipping your package.
♡ RETURN POLICY ♡
I accept returned items if damaged in transit. Please send me an email with photo proof as well.
♡ TRACKING SAYS DELIEVERED BUT NOT RECEIVED ♡
Please wait a few days - sometimes the post office marks a package delivered a few days before they actually deliver it. Please also check with neighbors to see if they got the package by mistake. You may visit your local post office and ask them for the GPS coordinates of where the package was delivered. If you suspect mail theft, please file a police report! You can send me a copy and I will keep it on file as well.
♡ POSTAL DELAYS ♡
USPS is experiencing longer shipping times than usual. International packages are taking months to show up. Please reference the USPS website at this time.
If your package is in transit, it will arrive. Please be patient as we are in the middle of a pandemic.
♡ WHOLESALE ♡